I can't get in the game!
 

every time i load i get the error report i press Don't send then the load stops and closes!

how do i stop that!

the only way I got on today was to create a new pirate
my old one won't work
it crashes every time I try to login with it

I also crash out back to the log in screen every time I try to play with my level 9 player, but I can get in with my level 5 character.

I really hope they fix this, because I am not looking forward to repeating all the quests again on another new charater.

Why not? That's the point of beta!!! As bugs get ironed out, characters sometimes get deleted, or you have to start over. It's part of being beta tester, knowing that you MIGHT have to start over if they find a bug that requries you to create new characters.

Are you also hoping that you will still have your beta character when the game is released? Don't keep your hopes up too much.

BTW, I also can't login on my lvl 8 character. I can login ok with my old character tho.

Yeah, they say all the characters will be deleted after release.



i can't even login with my user.

I wasn't able to get on with my main pirate, but was able to get on with my back up pirate. Today that has stopped working, so now I'm creating a new one. :(

I don't know how they expect us to test the upper levels if they won't let us get there.

Ah, me hearties, is this the way they are telling us good bye? It is afternoon, Pacific time, and no email or fix.

Actually, I think there is an unofficial fix. When I logged in today, it had to download some fixes, one for each phase. Since then the lag has dropped down and the crashing is lower. AND I can log in, which rocks. XD

-War

Hmm, tried to login again but still same problem. No fixes were downloaded for me. :(

Also tried to log in again, and the same old problem.

same thing for me again..
I was looking forward to taking out my frustrations with my boss on some navy guards or skeletons...

oh well try again with another new pirate :)

I enter my password, hit play game, and then it goes to a black screen, and the evil Microsoft message comes up. I can not even get to a point where I could create a new pirate, let alone my others! The opening screen does now show the May 18th upgrade information.

The exact same thing is happening to me. :(

misery might like company but I'd rather we were all playing and getting "bad" guys - at least I know I'm not alone but it is annoying

After i select my pirate character the game goes to the loading screen and after 2 or 3 seconds crashes to the desktop... strange i've not had a single problem till now other than the lag.

Awww! But my pirate is so cool!!!!

keep hoping mate i tested lord of the rings online and i still have my character and free membership they also upgraded the beta download to the full game im also modded now so u never know

Huzzah...er...Ahoy Mateys! Finally made it into these forums. So I can post freely.

I was having problems logging in after the May 18th update. It turned out the solutions were two things that helped.

First, I updated my graphic card drivers AND upgraded to Microsoft .NET software (currently at version 3.0). Before I did this, I would NOT even get to the Character Selection screen. So try those two things first.

Second, it seemed that my original Main character, Will Greasefish, was corrupted in the server database. When I selected him and and tried to enter the game, it would crash to the login screen and the crash report webpage would pop up. I read the log file that appears in the bug report when you crash. I would suggest everyone to look at it because it will tell you where the program stopped working. My log stated that the Quest DNA had problems at the server and it closed the client program. After I sent in the crash report, my main character was fixed and available. So the Devs DO read those crash report...please keep sending them.

See you around the forums. Keep the Sail side up and the Keel side down!

Toodles,

Dolnor Numbwit
aka Will/Billy Greasefish
Eternal Newbie

What is the microsoft.net software , how do youget it and what does it do to your computer?

Thank you!
 

I downloaded a new driver for my Radeon 9800 Pro, and I can get in the game on my HP!:D

For some reason, my game still continues to close after it loads all the phases. A window pops up saying that Pirates of the Caribbean Online closed unexpectedly and whether I would like to send an error report or not. Anyone have a solution for this? This problem began right after the May 11th update.

Lady Annie,

When the Microsoft Error dialog pops up, always answer Ok. Microsoft will send the error log to the Devs which helps them resolve problems.

When the POTC Bug/Error webpage pops up, there is a box showing some text below where you enter your text describing your problem. That text will show what caused the program to stop working. Scroll through it and look towards the end of the text. Look for 'error' or when the client closed. That will describe what problem caused the client program to crash. I don't know how the Mods would feel if you posted the end of the text log here so we can help diagnose your issues??!!


As for Microsoft .Net software, I had to re-install it because I have an ATI video card. When I uninstalled it, cleaned up the drivers with Driver Cleaner, and downloaded the new drivers...my .NET software (which comes with Windows XP) got hosed by the ATI driver installation program. It is a known problem with the ATI Catalyst Driver installation program.

http://www.microsoft.com/downloads/d...displaylang=en
Toodles,

Dolnor Numbwit
Eternal Newbie
aka Will/Billy Greasefish

Thank you very much for the great help! As for the message, this is what I found: :display(error): Window wouldn't open; abandoning window. I attempted to install the Microsoft .NET software.