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This has been one of those catch 99 type things, that has been terrible in this game. Disney goes to all lengths to make sure we don't give out personal information, email etc.
The other hand the guild system has many many flaws to it, especially without outside and other contact. Probably most noticeable has been the guilds with gm's leaving and no status left for currant players to even add others, or way to ever get a hold of them.
My recommendations, all GM's have a few players in the guild that is not known by everyone else as it being a alt. This can be always a ongoing circle, as soon as you log off and then pop the gm on, and the player that refused to quit cussing is gone. Soon everyone will pick up its you, and re-roll. A couple times of this, if enough members are around and on, nobody knows for sure when they can be bad or not.
Personal friends in the same guild can always make outside contact if there is problems.
Outside guild sites etc. I find the best option, fighting the ban's. Set up a forum, have members all register, and keeps outside contact of things happening 24/7. A voice option as well a bigger plus, such as vent. Another nice battle with Disney, but a added perk to game play and chat, as well as message system outside the game. Make sure your Gm has that wonderful bell ring when a message comes through at like 3 in the morning, haha.
Yes officers can't remove other officers.
Demoting works if you know something is coming. Many times it just ends up today was the day this person and that clash, and blows up like that.
Redeemable codes can be good for those you most trust, usually ends up those are who the officers are already though.
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