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edward i had same problem try this it worked for me
just on a hoot tonight i went back one more time to chat.. guess what. i got it fixed with their help heres fix
C:\Program Files\Disney\Disney Online"
JAMES:Locate and open the "game_options.txt" file
JAMES:Ok find the following lines and modify them accordingly;
state
working
api
default
texture_compression
0
JAMES:Correct, save the changes and try logging in for me.
JAMES:Be sure not to change anything under Graphics Options
when you save be sure to use "save as " then name file game_option.txt
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