Thanks for the kind words, but still no support for the issue. I tried all the steps as suggested with online support, and they keep sending me repeat form emails. The whole thing is like a bad batch of taquitos, and I inch ever closer to just moving on. I am trying to be patient, but tonight after forty minutes trying to write files into the pirates online directory on my computer, we did nothing but escalate the ticket again. Oh well, enjoy your pirating, I was thinking of getting spore for my lil pirates in the house.
Take care all and happy hunting.
Max