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You have a entirely different set up than I do with windows xp, so I can't be a lot of help.
I can tell you this much though, mac users were completely out of test for like a week, and having some extreme problems. Only thing I could recommend is hitting F7 and trying to adjust graphics and display to lower settings than perhaps what you are using.
The graphic option is probably not showing up because you have a mac, and there basically is no option, you can't switch to different directx options.
You might run through some of the old tech posts and see if mac people were doing anything like the pandadx write ins we did for windows. The best bet is likely to keep hounding potc tech support and send pic's etc with reports.
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