BBK and Friends,
The saga continues, but don't don't cry over spilt rum.
It is something deeper than me, the enduser. I have tried it all, and been patient. We reloaded, uninstalled it, added lines in the program all the no avail. the sails simply won't catch wind.
They are going to have some developers look at it. It must be some part of the program that is not loading. They are going to have to do a line by line review of the program that is loading on my computer and figure it out. Not a big deal, I am in the last week of my online course in White Collar Crime and the students are getting more attention than usual.
The drag is that tech support refuses to give me a timeline on when their so called developers will have it reviewed and a fix or something sent out to me.
Happy hunting to all, see you soon!
Max