If you request a name, there is nothing to indicate that it has been submitted. However, it has, and that's why requesting the same name again will cause it to say that the name is taken. As far as how long it takes, I think it took me a little under a week to get my first guild name approved. It did however take over a week to get one of my character names approved, so I'm not sure what to tell you. If it was me, I'd try submitting it again. Ya never know with them Disney people... lol