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I know it's just wishful thinking on my part, but I would so love it if they would include a copy of what we write to them in their response. There have been times when I receive multiple responses all at once. I have no idea what "fix" or "bug" they are addressing most of the time. Just the other day I recieved 5 or 6 replies, varying from "it's your video card", to "it's your firewall", to "remember we're still in Beta and things happen". Funny thing was I hadn't played in several days, much less submitted bug reports! Hmmm... which bug is caused by what?!
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