Quote:
Originally Posted by Big Bad Wolf
I enquired about the log-in problem on live-chat, heres the transcript.
SERVER:Customer is waiting for Response...
TRISTA:Hello.
TRISTA:Please allow me just a moment to review the referenced Ticket Number and get up to speed regarding this issue.
me: hello trista
me: ok sure
TRISTA:Thank you for your patience. I'm sorry to hear that you're still having trouble accessing the Test Server. After further testing, our engineers have confirmed that there appears to be an issue with this that is specifically affecting accounts that had gotten Test Server access during the Beta period.
TRISTA:Your case has already been escalated to our engineers through our Member Services office.
me:Ok thank you, so its just a temporary error?
TRISTA:That is correct. Our engineers are working to resolve this issue for everyone at the moment.
me: That is so good to hear.
here. If you have no further questions, I thank you for choosing Pirates Online Chat support, and have a great day!
me: Yes thank You Trista
SERVER: has closed the chat Session
So from the chat, she assured me that its just a temporary problem and the engineers are looking into it. I suppose we can all look forward to going back to test soon?
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-Crosses both fingers, knocks on wood, spins in a circle- Thanks for this new hope!