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Disney use to outsource there customer service emails and complaints they are now all in one department, could it be cuts caused by the economy sure it could. Fact is its all in one department and they are dealing more closely with the complaints of their customers.
You want something accomplished pick up the phone and talk to them, emails seem to be a waste of time unless your trying to make a paper trail. That can be said of most online email complaint systems. That's not unique to Disney.
According to a live Disney customer service person, the linked accounts were being used to get around suspensions AND terminations. Whos fault is that, its Disneys for not having better system for banning and terminating members accounts.
Now that they have changed their system and closed the loopholes a lot of pirates are out of luck, they cant play anymore,that's whats supposed to happen when your banned or terminated.
As was stated before no online games let you play like pirates did linked accounts ect, was it used to suck people into the game , could be, do they want to be paid for their game now by forcing families to open two paid accounts if they want to play , im sure they do. Be happy for the time you did get playing on Disney dime cause this is NOT the norm in the gaming industry nor is it good business practice.
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