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Which should I do? I went to contact us, and here's my options..
Technical Support
Live Chat: chat with Pirates Online live support
Report a Bug: report a crash, technical problem, or gameplay related issue
E-mail form: for account problems or other guest service issues
Account / Billing Support
Phone: 877-427-7744
Service Hours:
Mon - Fri: 8am - 6pm (PST)
Sat: 6am - 4pm (PST)
Sun: 10am - 6pm (PST)
Gameplay Support
E-mail form: for game related issues
Live Chat: chat with Pirates Online live support
Parental Controls
Phone: 866-993-6263
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