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Originally Posted by Kidd
So then am I to assume that this is the kind of service I am going to recieve from this game for months and months? What a way to treat customers whom pay $200 a year to play a virtual game thats not even completely finished. Why not remove the bug report button? Obviously whoever said that we are paying to be beta testers is right, except that they don't listen to a lot of the reports that go in.
-Kidd
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Let me take the time to point this out to you okay.
You got that message as an auto respond letting
you know that they received
your bug report. Everyone is considered a Guest, and unless your a Developer, you deserve no special title, even if you did sign your bug report with LORD UBERDARKNESS, everyone gets the generic
"Dear Pirates of the Caribbean Online Guest:" If you think you are somewhat of greater importance than a guest, take it up with them directly.
Now lets say 100 or so people have sent in this very exact same bug, would you all expect personal hand typed emails thanking your for your time and bug reporting skills?
The time they spend replying to bugs that get reported would be time that could be spent working on fixing the actual bugs.
That automated email is to get more information that you probably didn't send the first time.
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We encourage you to be as descriptive and include as much information as possible when submitting feedback (Who? What? When? Where? Why? How?).
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It would be safe to say, they get a slew of bugs reports in that they cant do anything with due to lacking information. If they need more information, they will contact you.
If by sending a bug report in you are thinking your name will get posted in the game credits and get a full written reply as to how much they appreciate your bugreporting skills and their 10 point plan on how they are combating fixing your experience, think again.