Ahoy toanuju22,
I think the problem here is two fold Mate, One, as TSC (Skirata) has clearly stated, “If they banned you from saying that word why oh why would you say it again”.
First, I think you are trying to simplify something here that is clearly a not simple or acceptable by the obvious looks of Disney’s response and by many other people as well.
If you ignored the first warning Mate, then what recourse do you have when trying to defend the second action of the same wrong doing?
Secondly, the root of the problem may lay here… the term “infidel” is basically viewed as a ethnic slur. A derogatory remark to another group or individual and in light of recent actions worldwide by a few militant individuals this term has world wide defamation associated with it. It may seem simple to you and simply fun, but to most of the world, there has been real life hurt and deaths by such misuse of the word and those using it. I have family members who are African American, there is a known slur word that starts with a “N” that is also racially and ethnically verbalized by wrong motives. Keep in mind Disney is the largest world wide entertainment business and employs many different people of races and backgrounds. These are the people who have world wide experiences too and probably have also seen and know the reality of the term and it's effect on others.
There is one program Disney has implemented for swearing that is not human specifically but that is new and this term “autoban” has been used long before that newly implemented program, but the fact is, there is a moderation team, real people that reviews all words, in every form of chat, nothing is overlooked and certain terms carry a flag with it.
We can all assume the term “infidel” is amongst them.
Having fought in the Persian Gulf war, I am all too familiar with the term and it’s use of such against many westerners. I am glad it is not allowed.
My hope for you Mate is that you can accept it, and just come back and play this game with a simple lesson learned.