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hmm do u have a mac? if so that might be u answer if not keep reading. do u run VISTA? if so that also might be your problem if not keep reading. how much RAM do u have and how much free space on your hard drive have? if u dont have alot that might be your problem if not keep reading. what type of internet connection do u use (grounded (wire) or wireless) if u run wireless plz make sure that the connections and frequencys are the same and that your wireless rating is either good or excellent, if not keep reading. if none of these are your problems then play around with the grapics in the option menu (if u mess it up worse than it was no worry just hit reset) if that still does not work go to potco tech support O_o
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