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What would be wrong with just ignoring the rude person? They can't touch you, they can't take your stuff and they can't even follow you if you don't say anything.
I used to overreact to rudeness also. But one day I tried a new tactic. I completely and utterly ignored the other person. What I discovered is that a rude person's reaction to being ignored is WAY more entertaining than matching rude behavior with rude behavior.
Works for me anyway...
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