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thats weird i would contact disney tec support and ask them!
Technical Support
Report a Bug: report a crash, technical problem, or gameplay related issue
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Pirates Online live support
Phone: 877-427-7744
Account / Billing Support
E-mail form: for account problems or billing issues
Live Chat: Chat with Pirates Online live support
Phone: 877-427-7744
Game Support
E-mail form: for game related issues
Live Chat: Chat with Pirates Online live support
Parental Controls
Phone: 866-993-6263
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