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Here is the reply I got from Disney.
Ahoy _____,
Thank you for contacting Pirates of the Caribbean Online.
The issue you are experiencing is only intermittent. When we release an update or have a site maintenance, we schedule it during off hours, usually between 12:00 AM and 3:00 AM PST. We work very hard to keep the servers up outside of these maintenance hours. However, sometimes unforeseen events force them to shut down at other times. In most cases, the servers will restart themselves within a few moments.
We apologize for any inconvenience we may have caused you while the Pirates Online servers were down, and hope to see you in the Caribbean again soon!
_____
Pirates of the Caribbean Online Member Services
I don't think that the person who replied exactly understood my question, however I am glad they answered. I think this person thought I meant the servers were down, not completely gone. Maybe later I will send another email with slightly different wording, but not now...
And SOS, where there really 100 servers? I always thought forty or so....
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