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Umm, just a thought guys. The developers are not the ones who answer the messages. If they were nothing would ever get done. It's member services that responds. Member services BTW is not game specific. Pirates member services has been known to give me Hollow help, and also to tell me to "have a toontastic day". To me that says they are a pool of member services for all games. That more than anything would lead to the generic responses. Yes, it stinks, but D has become about the machine of business not human response. It is what it is. They do the best they can with what they have, and I for one won't ask for more than that.
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