All I know is beginning last week - I sent a message to Disney saying that I would report all hijackers as Bad or Rude behavoir.. .and they sent a message back saying my decision was acceptable... since then it has be GAME ON!
Until they fix this issue (however the method by allowing extra options, or just by fixing the bug) - all hijackers on my boats are being reported today...
One guy before he hijacked told me to go to h*** - though I didnt know why until he was on board - he was unregistered and underaged so his Local Text was not being seen by anyone (he probably said a bunch of stuff before boarding - but once again these people do not know adults do not see their text - they should read something) - but H*** comes through fine?!? then he hijacked - then I booted him.
Seven times so far today... four differnt servers... they better do something about it

I hate doing it - but if I do it enough and enough hijackers get banned then maybe they will get the message... I would just love a 'kick you off' button and send them back to their port...