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Yes....this game has HUGE potential. Unfortunately we don't have the details of what is going on behind the curtains.
Just for a moment let's talk statistics. Let's say.....the game has (making up a number) 250,000 active users. Out of that let's say 3% of those users submit feedback on issues. That's only 7,500 users. From Disney's perspective that might be acceptable. Keep in mind this is all speculation.
Let's take that same data and plug it into feedback regarding what players want added to the game. We can use it in another scenario ....what players don't like and want changed.
Minimal feedback yields minimal results. If Disney thinks users are content for the most part, why would they make any major changes (especially if they still have a good base of paying users) ?
Did I like it when they removed the F5/F6 keys for additional weapons? No. Did I submit feedback? Yes. I'm only 1 Pirate......they need to hear it from everyone.
Nobody is being forced to voice anything to Disney. If you are happy with the game and are not having any issues, you may not see a need to send any feedback.
On the other side of the coin....if you are not 100% happy and/or have technical issues....do something about it. Disney provides us with the tools to help us help them.
Let me take you out of the Caribbean for a moment. Let's say restaurant XYZ has a good flow of local business and a nice flux of seasonal business. Profits are pretty decent....and minor complaints from their customers. From their point of view, why would they change anything? Now if you ate there on a regular basis and were not satisfied with all of your meals or service .....why wouldn't you say something? Perhaps they would add new menu items if there was a big enough demand. Those customer survey cards on the tables are not to scribble on.....lol....they are for customer feedback. I fill them out along with any web survey.
If you want something you have to be heard. I don't think crossing your fingers is going to work.
In conclusion, I can guarantee I will continue to help everyone I can here on POF and in game. I have no plans on giving up.
P.S. Have you submitted feedback lately?
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Signature Compliments of Senior Officer Mia Lightning
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