[Stephen O'Malley]

Obviously, they leave all items up to quest or probability and they keep no logs of anyone obtaining any loot (or not very detailed, at least). I would certainly expect better, but then again, they didn't restore any weapons at the rollbacks either. Allowing them to restore loot at this point in time would just open up a huge can-o-worms anyway.

I'm still bitter when I lost a Blightfang Edge; what takes 4 hours to obtain one night has still not been retrieved after 400 hours, and it's even worse in your case.

Best thing you can do is send email feedback, and maybe rally up some friends and other avid players to do the same. I know I definitely will after this.