well those lines also put a dent into their story as well.
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When using the Service, you may accumulate things, including currency, treasures, skills, equipment, and other items, that reside as data on our servers.
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that means the data showing that my coat is deleted is recorded somewhere in their files, no?
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All Account data may be deleted, altered, moved, or transferred at any time for any reason or no reason at all in Disney's sole and absolute discretion.
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does not All Account Data include one's inventory and it can be "altered"?
so they can give my coat back but refuse not to for some ungodly reason.