Quote:
Originally Posted by leo
I find the chat filter a big failure. It filters some stuff that has no connection to being negative. And the worst of it is that it doesn't tell you that it was filtered.
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I recently found out that, God knows why, that Phoenix is filtered, or at least the Pho in it. I discovered that the name of one of my ships, Shadow Phoenix, was filtered. For a while I just thought that the name was filtered (Believe me, I sent an angry email alright). Later the name of my friend's ship was filtered when he tried to say it to me. When I told him to break the word of it being filtered into separate parts I got "e" and "nix". The "Pho" was missing.
Why would they filter that? I have no idea at all. While a few of their filters are legitimate, I'd say only about 10-15% of filters are actually helpful, and the rest are unnecessary and extremely irritating. While I can bear with the bugs, crashes, and glitches in POTCO, I cannot bear with things relating to socialization. That is one of the main reasons I play the game, and the fact that it is being harmed by random and useless filters that don't even filter all swear words (I've seen people take out a single letter of a curse word and it goes through just fine) infuriates me. I have sent numerous emails regarding these filters and they have been met with those generic responses. I really don't even understand how they put some of these random words in the filter list. If its because "It can be used inappropriately" then they may as well remove chat as a whole because pretty much anything can be used in some inappropriate way.
I support POTCO on a lot of things, but this chat filter is not one of them. In my opinion, they should remove all filters except for swear words and ones that can DIRECTLY be used inappropriately, and then just improve their reporting system so that people who find other ways around it can get banned.
More or less back on the topic of the original post, I have had to report various people. Unfortunately, as of late, few of them as far as I know have gotten banned. I have met truly horrible people, reported them with some good chat evidence, and yet I see them around the next day. I have even spoken to live chat about people and that doesn't always work. I don't always really bother reporting anymore and I'll instead just ignore or leave because I know it never works. I have started only reporting if it's serious.