Be sure to install java at
https://cds.sun.com/is-bin/INTERSHOP...-CDS_Developer
Then make sure all firewalls and anti-virus programs will allow you to use IRC.
If all use fails, you can try to download
www.mirc.com then join us in chat with that. We have a guide how to set that up at
http://www.disneysonlineworlds.com/index.php/MIRC_Guide