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I don't really know to what extent they can track the abuse of any specific bug/glitch. I also believe that responsible players should, and would, make some attempts to establish what behaviors triggered the bug/glitch, so they can include more information in their reports.
However, it seems like they should have a pretty good idea of how many hours someone played as a skeleton, outside the PvP zone. Testing what makes it happen is one thing, spending many hours using it is quite another. I also agree that it is quite possible to be within a bug, and in this case I mean only things that are creating an advantage for the player exploiting the bug (and I include circumventing time sinks as a major advantage), but I also think that at some point any player would start to question why everything had become easier suddenly.
So, I realize that I can't make any specific recommendations about how much use is abuse rather than thoroughness in reporting. I am willing to leave that up to the game's designers. With that last survey, I really just wanted to communicate to them that this is an issue of major importance, to at least one player; and, presumably where there is one concerned player, there will be others.
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