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Okay, a few more things:
I'm fully aware of how beta testing works, I was lucky enough to be a beta tester for Toontown so I know there are bugs, I know there's lag, I know there are issues.
I'm asking for specific help with something. If you cannot offer that help, then try to refrain from chastising those asking for it. PM if you feel the need to slap my wrist.
*smacks forehead* never thought of trying "Contact us". Actually I've sent several bug reports to them and asked for help and have yet to receive an answer.
Do you have your key?
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