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HAHAHAHA Sorry, its just funny that Disney doesnt have as good a handle on this stuff as they should.
I was trying to understand (in my own head.. i was quiet about it) how an account could have child restrictions on it without a primary adult account to be overseeing it initiating the control.
Disney should have seen this immediately.
I wouldnt be surprised if the Disney person you spoke with on the phone thought you were the child trying to get his parents restrictions removed. (you did such a great job of sounding 'adult' on the phone too.. lol)
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