I'm starting to think it's personal - although I have reported microsoft error messages several times a day this is what my one and only email from them (dated yesterday) says:
"Hi,
Thank you for contacting Pirates of the Caribbean Online.
Please do not reply to this message, as it is not an unmonitored e-mail address.
If you are trying to unsubscribe from one of our mailing lists, please follow the directions at the bottom of the e-mail you received. This will ensure that your request is handled correctly and as quickly as possible.
For the latest news, check out our official web site at:
http://disney.go.com/pirates/online/index.html
Regards,
Pirates of the Caribbean Online"
I wasn't trying to unsubscribe, all I was doing was reporting a bug - oh, and if I was trying to unsubscribe, there was nothing under the signature

- I just want to play the game -
btw - thanks for posting what they sent you - I did update my direct X but nothing changed - and can't even get to the options menu - dumb mircrosoft error message