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I also got a similar email, so I think they're really working on these problems. Hope everyone hangs in there and we're all back together soon...
Thank you for contacting Pirates of the Caribbean Online.
Please know the Pirates Online team is currently looking into this
issue. All players will receive a fix to this problem in an upcoming patch,
which will be automatically downloaded and installed when released.
We appreciate your help and patience in resolving this problem and hope
you continue to enjoy your time spent in Pirates Online.
Thanks again for your email and we look forward to seeing you soon in
Pirates of the Caribbean online.
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