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Or the issue might be related to ActiveX Component.
Do the following to clear any corrupted components which reside in some cookies:
1) Delete the entire Pirates Of the Caribbean game using "add/remove" program from control panel.
2) Open Internet Explorer
-Select "tools"
-Internet Options
-Delete all browsing history (including cookies, temp internet files, history)
3) Download game (notice that when you download the game, it will still loading some files even if the launcher is ready for you to log in...you can view this in the upper left hand corner of installer..do no login until all corresponding game components are fully installed, otherwise might corrupt it).
Hope the troubleshooting works out. Post your results, regardless of the outcome so that we can track or investigate further if the problem continues. Please give the following info:
Operating System:
Processor type:
Video Card type:
Internet Type (DLS/CABLE, FIOS, T1-3):
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