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Originally Posted by Dobie
I really don't want to lose my character and the levels that I have achieved. Has anyone else uninstalled and reinstalled, if so, did it help and did your character survive.
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Originally Posted by Batleth
All character info is saved on Disney's servers. So you can never loose your characters unless Disney has a serious problem with their system.
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Just as a followup, I've formatted my computer twice without any issues to my characters or any of my items and stats. (what can I say - my job sometimes is hazzardous to my computer
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Unlike the games such as many RPG, RTS or FPS (Role Play, Real Time Strategy or First Person Shooters), true MMO's basically use a Terminal Interface for connection and world building only - the end servers handle all the specifics - so no worries on your hard work
Unfortunately like even real Server Side connection, the big areas to review are Internet Connection (Router? Installed Firewall or Virus Protection? Poor or dying network card?), Memory (as MMO's tend to need to store lots of info in memory once they do connect to prevent calls back to the server), Video Card (not an issue for Work Server Programs, but Games once again cause this issue) and finally CPU (the old rule always applies - faster is better).
In that order is where I'd start hunting down isuess and many times its Internet Connection and / or Video related.
Good Luck