I'm guessing that you're paying members. Have any of you asked to be compensated for this? Sailing is a major part of the game and required to finish many of the quests. To be asked to wait 2-3 weeks (the majority of a month) for a fix

- IOW, to get your ships back - is ridiculous.
I'm not even going to address the issue that live chat is now blowing people off ("diligently working on it") or not even checking to see if it's a known problem.