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There are guild names with Hell in them, and it is perfectly obvious its not he'll. I do not think Disney cares too much about that word unless you are using it in an obviously rude way. And that's funny, because mistress does NOT go through italics. And I did notice one time, I was being filtered very heavily, my chat not going through even on my own screen, and even if it did, it was delayed by even minutes. And I hadn't been suspended/banned/given a warning in over a year. It is Disney's thing of targeting certain accounts. My friend got suspended for saying her other character's name. What did Disney say the reason? " We found a transcript from your account containing personally identifiable information." And I could say my other character's name, no warning at all. And I do notice, if something I say does get filtered, it may not get filtered for someone else. Even when the word is not in italics, it may be filtered. If they don't want us to say that word, they should have put it in italics. And at least give us a warning that the message got filtered. Disney should moderate everyone fairly, not target certain people, which is what seems to be going on.
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