Help with game start

[pyroman1000]

Okay,
This is what's happening. We are able to log in from the web site, the application link on my desktop doesnt do anything. After logging in when I click "PLAY", the next page says "installing Pitrates Online" and then the IE7 window is minimized and the page goes to the "Thanks For Playing" with a link to Pirates Online. I have done pretty much everything I seen suggested to ge this to play (uninstalling/reinstalling, adding ports, even turned off windows firewall). Turning off windows firewall was how I got the "play"link to work from the web site. I was able to get everything going with just dial-up and an accelerator, but the game installation kept getting messed up when the dial-up closed. I'd really like to use the DSL but I just cant get things to work right.

Any suggestions, I've tried reading the forum but I dont see anything.

Thanks..............