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[ancrom]

Well I just left Live tech support and "Scott" did his job well
I am now angry and more than a little p.o.
He told me Disney has absolutely no plans to help
those of us who weere locked out during the double gold event
and Disney is not going to recompense or reimburse anyone for the short amount of time that the servers were down.
He said they have had Double gold events in the past and will probably have them in the future and to check the pirates event page for times.
funny thing is they just took my money for the next six months
and instead of being helpful or conciliatory they were snide and beligerant.
and to be honest I really, really, really don't want to hear from the
Disney apologists.