need help

[icanhazuber]

Originally Posted by bpg2012

Okay, first of all what do you have to contact Disney to release your account?

If so just call them give them your user name phone number and what time to call you back, then when they ask how they can verify its your account give them your e-mail address that you registered the account with, then they will check that and talk to you about what the offense against the house of rules was, and depending on the severity of the offense and how many times your account has been put on hold they may or may not give you a warning that if you violate the house of rules again your account will be terminated and that any future attempts to make an account with Disney online will be denied. hope that helps.

This is the correct way to handle this issue. Contacting Live Chat will not help you because they do not handle these type situations.