Punishment Game Abusers (Suggestion)

[Sven Niscadae]

Originally Posted by Edward Edgemenace

Lastly, they do ban paying customers every day, for chat system abuses. Why then, should more severe exploits be condoned?

They also suspend paying customers every day for not abusing the chat system, even for saying innocent things to people they know in real life. They usually don't consider the full context of what was said, only that "OMG personal information! Bad Bad!" equals a vacation.

Originally Posted by MacIronHawk

I still don't see why players should be banned for exploits that can be fixed.(you also have to realize how many players won't know they'll get banned for these exploits.)

Which is why a warning should be issued first. Most of the time, Disney does their 3 day suspensions on Fridays, probably to avoid phone calls since they're out for the weekend and the suspension will be up on Monday anyway when they do get a phone call. By outright suspending people for something that they may not be aware was wrong, they risk losing the account when the customer gets upset and cancels their subscription. Of course they risk that with chat suspensions as well.

Punish people who exploit that results in cheating, especially when it harms others' gameplay and enjoyment; though I'm sure it may be difficult to prove they were cheating in the first place. These bugs are unintended so they probably aren't logging when the unexpected happens. If they knew what triggered it, they would just fix it in the first place.