How to Share/Link POTCO Accounts - MACs

[wmah]

Just saw this on pirates online, It all sounds to me like a way to get more money out of us.

http://blog.piratesonline.go.com/blo...stomer_support

Important Account and Customer Support ChangesJune 02, 2009Tabbed Accounts

For security reasons, we have removed the ability to tab between Linked Accounts on the Pirate selection screen. Please sign in with each account's unique login and password for the account you want to play. Please remember that your chat settings are set in the account, to change these settings log in and select "Manage Account" from the menu.

Service Hours Change

Please note we've updated our customer support hours. All times are Pacific Standard (Los Angeles).

M-F 8AM - 6PM
Sat 8AM - 4PM

Sun 10AM - 6PM



Comments[4]
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4 CommentsJune 02, 2009 09:08AM
Jade Stormspinner
I disagree with this change. I really liked the ability to tab between accounts
June 02, 2009 09:45AM
pro
I'm gonna let my all 5 of my accounts go not because of the link thing but because pvp is always messed up lately"8months".Everytime there's an update it seem to get worse.I'll come back hopefully when there's a pvp server or a pvp island"hopefully".Later mates!
June 02, 2009 12:08PM
Li
UGH i really dont like this update!!! its awful, and was great to tab between accounts because me and my sister can play together easier...
June 02, 2009 12:08PM
Admin GM Cayman Trench
Thanks for your feedback regarding the change made to Linked Accounts. We understand your concerns and apologize for any inconvenience this may have caused you, we'd like to take a moment to address your questions and comments:

Q: The Linked Accounts feature was implemented from the beginning, and used by a large number of subscribers and families, why remove it?

A: We removed the feature because it was being exploited more often than it was being used for its intended purpose. Players were using it to work around suspensions and holds after these players were removed from the game. In addition, many players were allowing other players to access their account with the feature too - In both cases, this compromised game security on several levels. Please know before we implemented the change we collected data on exactly how many people would be affected by it, in reality this change affects an extremely small number of our players.

Q: With this update, you have effectively made my character (that I have spent many hours to level and master) totally inaccessible.

A: If the character you're trying to access is yours, you should have the account information to access it. If you don't remember your account information, please use our Account Services to recover your Member Name and Password. Can?t remember your password or account information, then use the links below for help:

Forgot Your Account ID?

Need to Change Your Password?

Q: Is this so Disney can make more money on subscriptions?

A: We did this strictly to address security concerns. We?ve removed the ability for you to tab between linked accounts, not to link them, so families can still have multiple accounts and pay for those accounts through one primary account.

For the few families that actually used the feature to play with other members of their family at the same time using the same account, again, we sincerely apologize for any inconvenience this may have caused you. We're working on a solution that will directly address your concerns, until then, please access the account you want to play directly by using your account information.

Thanks for all your great feedback. We know any change takes some getting used to, but feel the change will not only improve account security but help make the game better as well by making players more responsible for the actions of their own accounts. Keep those comments coming!

[seven__11]

Originally Posted by wmah

Please know before we implemented the change we collected data on exactly how many people would be affected by it, in reality this change affects an extremely small number of our players.

I must be one of the extremely small number of players that enjoyed playing Pirates Online with the young children in my household. I will be canceling tomorrow as soon as phone service opens.

[mum2threeboyzn1grl]

Originally Posted by seven__11

I must be one of the extremely small number of players that enjoyed playing Pirates Online with the young children in my household. I will be canceling tomorrow as soon as phone service opens.

I enjoy playing with young children in my household as well. This has really upset my youngest, every day now he asks can we play together now? And of course he is heartbroken when I say no
I am still complaining to the powers that be yet getting the same response email each time from different names.

[Dr. Zeppers]

Originally Posted by mum2threeboyzn1grl

I am still complaining to the powers that be yet getting the same response email each time from different names.

Well at least your still getting answers! They stopped responding to me!