Ban limits?

[toanuju22]

Originally Posted by Bartholomew Foulsteel

I wouldn't recommend the above suggested course of action. How about calling or emailing them and asking what happened?

I did call POTCO and they said to email them cause phone service couldn't help me.

So , I sent a email to POTCO and got this is return,

Dear toanuju22,



We take the safety of our guests seriously, and reserve the right to suspend or terminate any account for failure to comply with our Terms of Use, House Rules, or for any other reason whatsoever. To further assist you, please refer to the following documents you agreed to during
your registration:

Member Agreement: http://disney.go.com/pirates/online/...agreement.html
Terms of Use: http://home.disney.go.com/guestservices/termsofuse
House Rules: http://home.disney.go.com/guestservices/netiquette

Please be aware that we will not be lifting this termination, and that future attempts to create a Pirates Online account may be denied. If you have any further questions regarding your account, please write a letter to our Corporate Offices at the address below. We will not be able to further assist you with your account via e-mail, and further inquiries may not be responded to.

The Walt Disney Company
c/o Disney's Pirates of the Caribbean Online
500 S. Buena Vista St.
Burbank, CA 91521-7691

Have a horrible day,

POTCO staff-

They refuse to tell me why my account is terminated, even when I said I am Gm of a Guild! I recently sent a Fedex letter to them asking for some bloody reason and am waiting impatiently.

[MacIronhawk]

Originally Posted by toanuju22

They refuse to tell me why my account is terminated, even when I said I am Gm of a Guild! I recently sent a Fedex letter to them asking for some bloody reason and am waiting impatiently.

So because you're a guild master, you deserve to be treated better than everyone else?

Disney doesn't need to tell you the reason why you were terminated, because they "have the right to do what they want with your account". There was something in the guildlines/policies that said that when we signed up for POTCO. Did you use an email address that wasn't yours, or perhaps a macro? Even if you didn't, legally, because you signed up for POTCO, they don't have to tell you anything.

Now to give my own little personal comment here, why is it that I keep on hearing about people getting banned, "with no known reason"? I've been playing the game for a long time now, and I haven't gotten anything. How is it that I'm having no problems yet people keep complaining about getting banned for no reason? Out of thousands of people am I the lucky one to not get banned for no reason?

Sorry guys, but because I've never experienced something like this, I can't really believe what you say. And about that, have a horrible day thing, that was obviously added in. I've seen countless termination posts on POFs' sister site, TTC, and they never end like that. I've also seen a few others on here... and none end like that. Di$ney isn't that heartless.(Only sticking up for them because they finally raised the caps!)

[Dr. Zeppers]

Originally Posted by MacIronhawk

Now to give my own little personal comment here, why is it that I keep on hearing about people getting banned, "with no known reason"? I've been playing the game for a long time now, and I haven't gotten anything. How is it that I'm having no problems yet people keep complaining about getting banned for no reason? Out of thousands of people am I the lucky one to not get banned for no reason?

I dont now know about this particular situation, however I believe its human nature that causes this to happen. In the many years of game moderation, running a gaming clan/guild, etc that I have experienced, I observed that players "KNOW" why they were banned, terminated, etc. The claim of "not" knowing usually is an attempt to portray innocence to ones peers. Disney does give you explanation as to why your banned. And if there are circumstances they do not, the cause for discipline was severe enough that the player themselves know what it was despite claims of innocence. Noone wants to be "Guilty" even when they are caught red handed.

Originally Posted by MacIronhawk

And about that, have a horrible day thing, that was obviously added in. I've seen countless termination posts on POFs' sister site, TTC, and they never end like that. I've also seen a few others on here... and none end like that. Di$ney isn't that heartless.(Only sticking up for them because they finally raised the caps!)

I would have to agree with this. Closing an official correspondence with "Have a horrible day" would most certainly be cause for termination of that Disney employee. If indeed I did receive correspondence ending in this manner, I would be on the phone with customer service immediately, and I would be talking to a manager.

[skullduggery bones]

Originally Posted by MacIronhawk

So because you're a guild master, you deserve to be treated better than everyone else?

Disney doesn't need to tell you the reason why you were terminated, because they "have the right to do what they want with your account". There was something in the guildlines/policies that said that when we signed up for POTCO. Did you use an email address that wasn't yours, or perhaps a macro? Even if you didn't, legally, because you signed up for POTCO, they don't have to tell you anything.

Now to give my own little personal comment here, why is it that I keep on hearing about people getting banned, "with no known reason"? I've been playing the game for a long time now, and I haven't gotten anything. How is it that I'm having no problems yet people keep complaining about getting banned for no reason? Out of thousands of people am I the lucky one to not get banned for no reason?

Sorry guys, but because I've never experienced something like this, I can't really believe what you say. And about that, have a horrible day thing, that was obviously added in. I've seen countless termination posts on POFs' sister site, TTC, and they never end like that. I've also seen a few others on here... and none end like that. Di$ney isn't that heartless.(Only sticking up for them because they finally raised the caps!)

I agree with MacIronhawk. I've been playing since beta and have never had a ban. I'm sure deep down you know what you have done, and why your account has been terminated. I'd respect ya more if you held your hands up and said "yes, I did this or that and got my account terminated. What a fool I am"
And also, being a GM you should be setting a good example to your guild mates!

[toanuju22]

Originally Posted by skullduggery bones

I agree with MacIronhawk. I've been playing since beta and have never had a ban. I'm sure deep down you know what you have done, and why your account has been terminated. I'd respect ya more if you held your hands up and said "yes, I did this or that and got my account terminated. What a fool I am"
And also, being a GM you should be setting a good example to your guild mates!

I'm serious, Disney wont give me a explanation, Even after my mom sent them 2 emails, And with a FedEx letter asking why also that got not reply.

As for setting an example for Korsairs,..... funny thing to say, we don't usually get banned and for being a uncaring Guild, that we are not, just very funny, for only once have I been banned for moving Korsair traditions to the game but on the night I was terminated there was low Korsair " activity" only kicked a member out and had tea with crumpets.

And for expecting to be treated better for being the Gm of my guild, by that I meant to at least give me some more leverage with my amount of suspensions and to send a email to my guild member explaining that I was banned and even why I was. But one cannot hope with Disney, after all auto ban has not worked for a few Korsairs including me.

[ex8404]

Originally Posted by toanuju22

I'm serious, Disney wont give me a explanation, Even after my mom sent them 2 emails, And with a FedEx letter asking why also that got not reply.

As for setting an example for Korsairs,..... funny thing to say, we don't usually get banned and for being a uncaring Guild, that we are not, just very funny, for only once have I been banned for moving Korsair traditions to the game but on the night I was terminated there was low Korsair " activity" only kicked a member out and had tea with crumpets.

And for expecting to be treated better for being the Gm of my guild, by that I meant to at least give me some more leverage with my amount of suspensions and to send a email to my guild member explaining that I was banned and even why I was. But one cannot hope with Disney, after all auto ban has not worked for a few Korsairs including me.

I am not even sure I know what any of that means...

I have to be honest though. I have played POTCO for over a year and a half now and I have never been suspended, banned or reprimanded. My son has played without being punished either. And so has every member of my guild and every member of his guild and all of my friends and the fact is...I don't know a single person who has been banned. Told to take a day or two off, sure but banned? Not a soul.

toanuju22 - You know what you did to get banned. You cheated or hacked or caused trouble or went phishing for personal information or whatever. But you know. Be a big boy and confess. By doing that, you will actually help other pirates who might make the same bad decisions.

I don't believe that someone at POTCO told you to "Have a Horrible Day." But in the event that someone DID write that...It just may be your only way back in. It proves that the person making this ban decision is a bit childish and vindictive. Not at all professional. UNLESS OF COURSE YOU WERE CAUGHT HACKING!!!! Then you deserve to have a horrible day.

As a parent I have to say, "Don't get your MOM involved unless you are telling her the truth. My daughter got kicked off some stupid website years ago and I defended her tooth and nail. And while I was defending her, I found out she was less than truthful. Don't make your MOM look like an idiot dude. OK?

If I turn out to be wrong, you have my sincerest apologies. It's just that something smells wrong here. "Banned for no reason" NEVER happens.

[Lisa]

Originally Posted by ex8404

As a parent I have to say, "Don't get your MOM involved unless you are telling her the truth. My daughter got kicked off some stupid website years ago and I defended her tooth and nail. And while I was defending her, I found out she was less than truthful. Don't make your MOM look like an idiot dude. OK?

I agree.

I've done some pretty stupid stuff in my life, but it was my fault. I got myself into those situations so it was my responsibility to get myself out. There were some pretty crummy lessons to be learned, but rest assured I never repeated those same mistakes again.

From a mother's point of view, I'd help my daughter any way that I could but I would be absolutely furious if I found out she wasn't on the level with me. When our kid is in trouble, every parent kicks into defense mode, and sometimes rightfully so. But if they had it coming, we just end up looking like complete idiots.

If you're being 100% honest, I'm sorry this happened to you and I hope it gets resolved. If not, well... sorry to say this but every action has a consequence.

[toanuju22]

toanuju22 - You know what you did to get banned. You cheated or hacked or caused trouble or went phishing for personal information or whatever. But you know. Be a big boy and confess. By doing that, you will actually help other pirates who might make the same bad decisions.

How many times must I say this , I don't know why I was terminated!
I came back from school on a Thursday evening and just check my email and got hit in the head with a brick from POTCO saying my account was terminated.

And for getting my Mother into this, was only because POTCO wouldn't reply to a few of the emails I sent them, so I used my Mom's instead to get the some even more confusing emails.

As for being a " Big Boy" and confessing, there is nothing to confess I am just as confused as a monkey on Mars. If I had even the ability to hack what is my motivation, I had everything I wanted before my termination, a great guild, some good friends, no one that I really hated, as I call it "Friendly Competition".

I'm seeking advice not giving it, even as many people I know state that my advice is worthless.My only 2 cents of advice is don't trust gunner with a entire guild supply of rum.

[MacIronhawk]

Even though this is off topic, I would ask POTCO to see your log in times. It's possible that while you were at school someone "hacked" your account and abused it. I've heard of this happening before, and some people never get good responses from Disney.

If they can check our chat, I'm sure they can check our log in times. If you they do give you the times, and one looks suspicious, I would tell them. Even ask for the IP address. I don't know if they can give you that information, but if they can, I would ask them if one looks different that another. If the IP address(I believe it's how they know your location) looks different, then you can prove you didn't do anything. Eh... what I mean is, if there is one or more IP address, and you know you only play on one computer, you can tell them that you obviously didn't do anything.

I've never been in a situation like this before, so I don't think I can say anything more. If you truely have no idea why they banned you, they have to give you an explanation. Legally, I believe, although the policies say they can do anything to your account without an explanation. That creeps me out.

P.S. If you used a glitch, like the speed glitch, they could have banned you for that. Even minor glitches, if they help you advance through the game, can get you banned.