I need some opinions on an issue

[Dr. Zeppers]

Originally Posted by Angel Seafish

If you remember the name of the player, report it strait to Diseny. They need to know about it so it doesnt happen in the future.

If you cannot report them from within the game, chances are your report will be ignored. Names are not unique enough in the POTCO game to act upon them. A direct report within the game however... thats the ticket.

[Angel Seafish]

Originally Posted by Dr. Zeppers

If you cannot report them from within the game, chances are your report will be ignored. Names are not unique enough in the POTCO game to act upon them. A direct report within the game however... thats the ticket.

Ah but you see, there are some names you can just never forget. And if you can remember the date and time that would really help. Reporting from the in-game has seemed pointless. I wish they would send a little note saying like Disney staff has read your report. We are currently investigating what happened. Then they would say Thanks for the report. We have taken care of the player. Have a nice day. Or say to just ignore them.

This would make me feel a little bit more secure in the game knowing that Disney actually looks at your report. I remember in VMK they did that. But after you got done reporting it showed that they looked at it and then told you thanks.

[Dr. Zeppers]

Originally Posted by Angel Seafish

Ah but you see, there are some names you can just never forget. And if you can remember the date and time that would really help. Reporting from the in-game has seemed pointless. I wish they would send a little note saying like Disney staff has read your report. We are currently investigating what happened. Then they would say Thanks for the report. We have taken care of the player. Have a nice day. Or say to just ignore them.

This would make me feel a little bit more secure in the game knowing that Disney actually looks at your report. I remember in VMK they did that. But after you got done reporting it showed that they looked at it and then told you thanks.

I understand, but wether you remember the name or not, its not definitive enough for them to take action. A report from within the game tags the user account that is being reported... leaves no doubt. Wether you feel more comfortable with just reporting their name or not, in game reports are acted upon, whereas externally presented 'reports' are not. Many names are repeated (the game ALLOWS duplicate pirate names), could be spelled slightly differently, mispelled etc. They are not going to act upon someone's manual report for these reasons, people also lie for who knows what reasons. Reporting from within the game also timestamps things, etc, and allows them to find the exact chat logs pertaining to the incident. Otherwise, there is no way for them to be sure, or to verify the reported "incident".

I like your response idea, but a manually sent report is unlikely to be acted upon regardless of the number of emails you sent them.

Time/place etc of the incident seems helpful, but being a DBA myself, I know the database more than likely only shows where a pirate last was (and perhaps where they entered), not every single place theyve been, so times and places are not going to help pinpoint much of anything.

Main reason I responded, is because I know that a manual report falls upon deaf ears for those reasons (this subject has been discussed before). Felt it best to recommend people report from within the game.