Graphics after update

[StellaInTheSky]

Well...I emailed them about it via a bug report and here's the response I got:

Greetings fellow Pirate,

Thank you for your email. We are sorry to hear that you have been experiencing less than optimum graphic performance. The recent updates to the Pirates of the Caribbean Online rolled back many of our Guests' graphic settings to medium. This was not intended and we apologize for the inconvenience and the confusion that this may have caused.

We did not make any changes to the quality of the graphics of the game. We recommend checking your graphic options and seeing if they were rolled back. If that is the case just reset them to your desired setting and you should be back to the Caribbean that you know.

Again we apologize for any inconvenience that this may have caused.


Thank you for your email. We at Disney look forward to seeing you in Pirates of the Caribbean very soon!

Best,

David
Technical Support Representative

So basically...it was unintentional and their problem to fix, but of course they make no mention of actually working to fix it. And naturally after mentioning several times that my graphics settings have stayed the same, they still tell me to make sure I didn't screw up.

Stella is not a happy pirate right now. =/