Code not working

[Kraken Guard]

I tried /code -enter-
Then i tried /insert-code-here
Nothing.

When i type in /code and push enter, it just says "Code redeeming" i then try /insert-code-here and nothing comes up. Am i typing the code in correctly? Do i have to type in: /Code -Your code here-

This is how the code looks in the screenshot..

/Code ******-********

I replaced the code with little * signs just to give a hint on what it looks like.

Do i enter that in chat, replacing the little * with the code itself? did someone get the same code and used it up? what am i doing wrong??

[skullduggery bones]

Don't you just do / code ABCDEFGHIJKLMNOP Then hit enter?