Help! Have not been able to play for days.

[Edward Edgemenace]

To send in a bug report, you have to click "Provide detailed explanation" which takes you to a separate page. On that page, you have to search your pirates directory and upload the most recent launcher log file and most recent pirates log file. When you enter your e-mail address on that page, the live chat support guys will be able to find it and work through it with you.

Sounds like you have a new wireless network router blocking that port, but without log files, that's just a wild guess. G'luck with live chat support.

[Matthew Sternrage]

I get this error message every time I get onto Pirates Online.It takes me three times to successfully get on POTCO.

EDIT: Just now, I changed my API from DX9 to DX8, and now, POTCO Won't even open up. I gave up at my 13th try getting in. I ran it on DX8 before, and both on my 64 bit Windows 7. I can't send Bug Report since the POTCO Log files, or even the Disney Online Files are not in Program Files or the x84 Program Files. I am going to try to tell Disney through Live Chat and let them know of my problem and hopefully try to help everyone out. This is the worst of Pirates of the Caribbean Online, where people cannot even get passed the first loading screen.