Chat System Anomalies - Disecting the flaws.

[Captain Sureshot]

lol EE, it took a month and a half for that?!! And you still can't give me a source for your "fact" that "the broad majority of players in this game, in fact, do assume they are being ignored." I want a source for your fact. Empirical data of the POTCO playing broad majority and their assumptions. Something from when you first posted your "in fact" statement. Waiting. Yawn.

Originally Posted by Edward Edgemenace

It is no assumption: 100% of the time chat filter has been an issue resulting in a dispute within numerous large guilds, the person filtered was offended at being ignored and said so. This is not merely dozens of times, but over a hundred times in my indirect experience. Try being an officer and mediating situations; you will find this chat filter being partly responsible almost every time.

I don't know why you would insist on your repetitious implication of the opposite. Since you have said you use other communication, you obviously can't appreciate just how frequent this is, for normal players in this game. I am assuming, based on your militant insistence, that the entire guild you are in uses some external communication method. So in-game chat anomalies do not affect you nor your guild, at all. Talking (chit-chat) as you type, it is very clear when something doesn't go through. You know within 3 to 5 seconds from the time you press "Enter."

But for normal people playing the game, it is very different. Without any knowledge of the server-side filter, the most natural human assumption is that the message did go through (because the game indicates that it was sent successfully) when in fact, it did not. Every dispute I've mediated where this chat filter was an issue, people have said that they were being ignored. Not some, not most, not merely dozens: every one.

"...over a hundred times in my indirect experience"!?! well, there's irrefutable empirical data on the broad majority if I've ever seen any /sarcasm LOL