Can we all say ARG?!

[JM Ohara]

AAAARRRRGGGGG!!!!! Just when I thought it was all good an it was safe to breathe, I did find a problem with this stupid overgrown paperweight. AGAIN. Now it's a mouse issue that HP confirmed. And... can't fix remotely. They tell me they want me to send it back. A third time. I said uh uh ain't happening. So, now I'm going to have a little war with HP tomorrow afternoon. Will let you guys know what the outcome is, but let me tell you, I do not now nor will I ever trust HP to actually fix Iris if I ever have to send her back in the shop again. AAARRGGG.