POTC Fansite Home POTCF Forums POTCF Gallery Blogs POTCF Arr!cade POTCF User Pages Register! Casino!

Go Back   Pirates of the Caribbean Online Fansite & Forums > POTCO Game Forums > Computer Technical Support > Fixed
Reload this Page Macbook users cant play POTCO
Blogs FAQDonate Calendar Arcade Mark Forums Read

Fixed Geek Squad Rescued These Threads

Old Macbook users cant play POTCO

Login or Register now to see less ads.
 
Page 1 of 2 1 2
 
Thread Tools Display Modes
  #1  
Old 12-16-2010, 06:12 PM
SEAKING23 SEAKING23 is offline
Has Walked The Plank!
SEAKING23's Primary Pirate Info

Join Date: Oct 2010
Location: Fighting Davy Jones' Crew
Posts: 1,629
My Mood: Bahahaha
SEAKING23 is scurvy dog
Macbook users cant play POTCO
Hey mates i'm sure you all know that macbook users cant play POTCO. i was just wondering if any of you know how long it will take to fix this.
  #2  
Old 12-16-2010, 06:19 PM
Jack I's Avatar
Jack I Jack I is offline
In his TARDIS...
Jack I's Primary Pirate Info

Join Date: Nov 2007
Location: Uninhabited Wasteland
Posts: 1,669
My Mood: Musical
Jack I is well renown pirateJack I is well renown pirateJack I is well renown pirateJack I is well renown pirateJack I is well renown pirateJack I is well renown pirate
Quote:
Originally Posted by Dog Firestack View Post
Known Issues - December 15, 2010

* Mac users can not launch the game. We are investigating this issue and will be releasing a fix as soon as possible.
Sadly there's no-one from Disney here on POF, so we cannot get a time range from anyone on when the issue will be resolved. All comes down to how quick they can find the error in the coding that is denying Macintosh users access and resolving it.
__________________

"Everyone is entitled to an opinion, and no-one is wrong."
[Contact me across Nick's Fansites]
  #3  
Old 12-16-2010, 06:25 PM
SEAKING23 SEAKING23 is offline
Has Walked The Plank!
SEAKING23's Primary Pirate Info

Join Date: Oct 2010
Location: Fighting Davy Jones' Crew
Posts: 1,629
My Mood: Bahahaha
SEAKING23 is scurvy dog
Aliright thanks mate. i think i'll e-mail POTCO.
  #4  
Old 12-16-2010, 06:50 PM
Jamesvsthekraken's Avatar
Jamesvsthekraken Jamesvsthekraken is offline
just got Admiral status in SvS
Jamesvsthekraken's Primary Pirate Info

Join Date: Apr 2009
Location: Padres Del Fuego
Posts: 1,167
My Mood: Gaming
Jamesvsthekraken is a pirateJamesvsthekraken is a pirateJamesvsthekraken is a pirateJamesvsthekraken is a pirate
I find this super annoying :/ -_-
  #5  
Old 12-16-2010, 07:12 PM
The Skirata Clan's Avatar
The Skirata Clan The Skirata Clan is offline
The Mandalorians
The Skirata Clan's Primary Pirate Info

Join Date: Sep 2008
Location: Uninhabited Wasteland
Posts: 3,553
My Mood: Rattling
The Skirata Clan is well renown pirateThe Skirata Clan is well renown pirateThe Skirata Clan is well renown pirateThe Skirata Clan is well renown pirateThe Skirata Clan is well renown pirate
You guys need to get used to being castoff by Disney. They always mess up with us Mac users.
  #6  
Old 12-16-2010, 08:20 PM
Jamesvsthekraken's Avatar
Jamesvsthekraken Jamesvsthekraken is offline
just got Admiral status in SvS
Jamesvsthekraken's Primary Pirate Info

Join Date: Apr 2009
Location: Padres Del Fuego
Posts: 1,167
My Mood: Gaming
Jamesvsthekraken is a pirateJamesvsthekraken is a pirateJamesvsthekraken is a pirateJamesvsthekraken is a pirate
I still don't get why it's taking them this long? :/
  #7  
Old 12-17-2010, 12:02 AM
Jack I's Avatar
Jack I Jack I is offline
In his TARDIS...
Jack I's Primary Pirate Info

Join Date: Nov 2007
Location: Uninhabited Wasteland
Posts: 1,669
My Mood: Musical
Jack I is well renown pirateJack I is well renown pirateJack I is well renown pirateJack I is well renown pirateJack I is well renown pirateJack I is well renown pirate
You have to look at the actual issue at hand to understand why it's taking so long and put it into the perspective of a programmer. You're talking about a flaw in their coding that has locked out an ENTIRE operating system. It's not just a little bug, it is a pretty substantial issue that probably spans over a large system of source code. It can take some time to find and resolve such a large issue in the massive amount of coding that is Pirates of the Caribbean Online.

Also, while no one has brought it up yet either, I point out that the argument, "Well it's happened before, they should know how to fix it," is a moot point. While people are right that, yes, this seems to almost always happen when Disney does an update, they're still relatively new to handling MMORPGs in the programming of Macs and the issue is not always necessarily the same. It could take a whole day just to assess the entirety of the issue for the Disney staff.

Lastly, you should also take into account that the group working on POTCO is probably relatively small, maybe 30 people at most. Of that group of Disney Interactive working on POTCO, even a smaller group of those programmers are actual asked to work on debugging systems while the other group is with R&D planning new features.

Just give them some time. I realize it is a great inconvenience to some that you cannot play Pirates at the time, but the best thing you can do is just leave it be. Go read a book, watch TV, or something to get your mind off the issue and it will be fixed before you know it.
__________________

"Everyone is entitled to an opinion, and no-one is wrong."
[Contact me across Nick's Fansites]
Last edited by Jack I; 12-17-2010 at 12:08 AM.. Reason: Fixed my mistake. Disney works on POTCO, we work on POF. :-)
  #8  
Old 12-17-2010, 12:14 AM
Stephen O'Malley's Avatar
Stephen O'Malley Stephen O'Malley is offline
Coastal Pirate
Stephen O'Malley's Primary Pirate Info

Join Date: Mar 2009
Location: Visiting O'malley - again.
Posts: 466
My Mood: Saywhat
Stephen O'Malley is scurvy dog
I did send in a few bug reports to which I got the following reply:

Spoiler for Email Response:

Quote:
Ahoy mate!

We're sorry to hear that you are having problems connecting to Pirates Online with your Mac.

With the release of the new Catalog system, an issue occurred where some Macs are not able to connect to the server at all. The Pirates team is aware of this issue and they hope to fix this very soon. Please try logging back again in a few hours.

Thank you very much for reporting this. Hope to see you on the high seas very soon!

Pirates Technical Support Team


And now I play the waiting game...
  #9  
Old 12-17-2010, 12:18 AM
Amelia Heartburn's Avatar
Amelia Heartburn Amelia Heartburn is offline
Swabby
Amelia Heartburn's Primary Pirate Info

Join Date: Jan 2009
Location: Drinking Rum!!!
Posts: 139
My Mood: Sad
Amelia Heartburn is scurvy dog
Still down!!!!
  #10  
Old 12-17-2010, 12:32 AM
SEAKING23 SEAKING23 is offline
Has Walked The Plank!
SEAKING23's Primary Pirate Info

Join Date: Oct 2010
Location: Fighting Davy Jones' Crew
Posts: 1,629
My Mood: Bahahaha
SEAKING23 is scurvy dog
Hey jack, got any idea of when they will fix it? i hope they will fix it before the weekend.

that for your post, now i'm not angry at them.
  #11  
Old 12-17-2010, 12:59 AM
Jamesvsthekraken's Avatar
Jamesvsthekraken Jamesvsthekraken is offline
just got Admiral status in SvS
Jamesvsthekraken's Primary Pirate Info

Join Date: Apr 2009
Location: Padres Del Fuego
Posts: 1,167
My Mood: Gaming
Jamesvsthekraken is a pirateJamesvsthekraken is a pirateJamesvsthekraken is a pirateJamesvsthekraken is a pirate
Wink
Quote:
Originally Posted by Stephen O'Malley View Post
I did send in a few bug reports to which I got the following reply:

Spoiler for Email Response:




And now I play the waiting game...
Aye, I got the same email response.
  #12  
Old 12-17-2010, 04:22 AM
Raikel Raikel is offline
Has Walked The Plank!
Raikel's Primary Pirate Info

Join Date: Dec 2008
Location: Bilgewater
Posts: 393
My Mood: Adventurous
Raikel is scurvy dog
Post
Quote:
Originally Posted by Stephen O'Malley View Post
I did send in a few bug reports to which I got the following reply:

Spoiler for Email Response:




And now I play the waiting game...
Thats what you get when you have morons who use automated messages. they have no personal touch, and for all we know Pirates will have the patch out Monday because the weekend will definitely be off time.
  #13  
Old 12-17-2010, 04:46 AM
Stephen O'Malley's Avatar
Stephen O'Malley Stephen O'Malley is offline
Coastal Pirate
Stephen O'Malley's Primary Pirate Info

Join Date: Mar 2009
Location: Visiting O'malley - again.
Posts: 466
My Mood: Saywhat
Stephen O'Malley is scurvy dog
Quote:
Originally Posted by Raikel View Post
Thats what you get when you have morons who use automated messages.
It's not like that wasn't expected though. I'm sure they're getting hundreds, if not, thousands of angry emails/bug reports from Mac users. Would you really try to address each one of those individually? I know I wouldn't!
  #14  
Old 12-22-2010, 03:55 AM
Arg2448's Avatar
Arg2448 Arg2448 is offline
Glitch Pirate
Arg2448's Primary Pirate Info

Join Date: Dec 2010
Location: Padres Del Fuego
Posts: 4
My Mood: Approved
Arg2448 is scurvy dog
ahoy mates i have a little idea that may help if you can run a verchual pc pick a windows op like xp vista or windows 7 that way you can play untill they make a fix / patch for this
  #15  
Old 12-17-2010, 01:04 AM
SEAKING23 SEAKING23 is offline
Has Walked The Plank!
SEAKING23's Primary Pirate Info

Join Date: Oct 2010
Location: Fighting Davy Jones' Crew
Posts: 1,629
My Mood: Bahahaha
SEAKING23 is scurvy dog
Kinda cheap, ain't it?
 
Page 1 of 2 1 2

« Previous Thread | Next Thread »
Thread Tools
Display Modes
Hybrid Mode Hybrid Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 03:12 PM.

POF on Facebook

Bookmark Us! - Contact Us - Pirates of the Caribbean Online Fansite & Forums - Archive - Privacy Statement - Top
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.