Pirates Remain Resolute

[leo]

Originally Posted by Ben Sinister

I think anyone who has PAID for UA (and to an extent basics as well) have the right to feel and express the frustrations with how things occurred. They paid for a service with the expectation that it would run properly, it didn't & players lost out on their time & effort they put into it. I realize POTCO is now doing their best to rectify that situation but that doesn't mean people who HAVE PAID are not valid in their complaints.

I am not saying players shouldn't be completely passive in their emotions about this but i have heard and seen some cursing and trashing Disney with words. Also, those who paid are also still getting an extra 14 days so they did not lose any paying time in addition that they pay because they want to and not because they are forced.

Originally Posted by ruisen2000

lol... they should make it like that
sadly, darkfire = unlimited only. basics can only have it as display

Aww, i thought when they said (unlimited and basic) it meant both can use it. In this case then it's pointless. Talk to them in live chat or something and give them suggestions.

[Ben Sinister]

Originally Posted by leo

they pay because they want to and not because they are forced.

You are correct in that people have a choice in whether or not to purchase UA access but ONCE that service is PURCHASED I think its a reasonable expectation that service is working properly & within satisfaction. If it isn't then they should be able to voice their dissatisfaction. Your assertion that because the customer chose to pay makes it appear the customer is the one at fault, which is certainly far from the case.

Let me put it this way: You go to the market and pick out a nice juicy Red Delicious Apple from the cart to have for a snack that day. You go up to the counter with the smiling clerk and make your purchase. When you get home and slice it open you discover the inside is mostly brown and rotten—hardly an appetizing snack and certainly not what you expected, right? but as you said you weren't forced to buy an apple heck you didn't even have to pick that particular apple from the cart.

Originally Posted by leo

those who paid are also still getting an extra 14 days so they did not lose any paying time

Again, I understand That POTCO is trying to rectify the situation as they see fit, however its up to the individual paying customer to decide whether that paid time is of equal value to the unrecoverable played time.