Desktop Launcher? *Merged*

[HammyTheSquirrel]

Um... yeah. Does it just load to the main log in page... then go *poof* in less than a second with no trace of it being there? That's what I have. I went on Live Chat, but nothing that the guy told me to do helped, so he said he'd hand the issue over to the development team. o.O So... sorry mate... I don't think I can help. x(

[Jade Hexhawk]

Originally Posted by HammyTheSquirrel

I think you can just download it from a link in the Release Notes... I did it, but it isn't loading. Probably because the game is entirely down, though. Hope it works!

EDIT: doesn't seem to be loading at all. I click it and it just says "Retrieving Version Info", then nothing else happens. -_-

that happens to me too!!! D: it's SO frustrating i've literally tried everything & now i just dont know what to do. i dont think basic/unlimited access has anything to do with being able to use the desktop launcher...

[HammyTheSquirrel]

Uh... I just found my problem. @_@ And it was so simple to solve that I will never forgive myself! Awesome... try right clicking the launcher and selecting properties. Then click the compatibility tab and, under Compatibility Mode, make sure the box is unchecked. (this worked for me... idk if it will work for other OS than XP, but it's worth a try. )

[akamystic]

The question is....why did that setting change? ? (rubs chin)

[HammyTheSquirrel]

xD I changed it a while ago because I didn't understand why the new version of the launcher (that they put in the release notes) wasn't working at all. hmm... Maybe this thread should simply not exist anymore... closed? xD

[Mr. Awesome]

Wait! My problems are not over!

- Uninstalls Game -

- Reinstalls Game -

Never mind...

[akamystic]

I'll be doing more research on this over the weekend. Please post any updates or info that might be relevant.

When posting about issues with the launcher, please be as specific as possible.

Is this your first time using the game launcher? When was the last time it worked? What Operating System? 32 or 64 bit OS? Has anything changed in your system? Install any programs since it stopped working? Have any drivers been updated? Windows updates installed? Any specific error messages?

The more information you can provide me with out of the gate, the faster I can try to determine what is causing the issue. Thanks......