Game launch problem...

[bigdaddy]

Thanks Eustace. Althought my video driver has the 2004 date in the log, it is the latest download from Dell. The driver update date is 3/28/08. I tried reinstall again and the date in the launcher did not change. dxdiag says:

Driver Date/Size: 2/22/2008 0500, 5969536 bytes


I think the problem may be in the install. Both of us have only three files on our harddrive after POTC installs. Unless everything else gets downloaded once you run the launcher.???? Can I install a full version from download somehow? In other words go around the automated install features of the launcher???

Whats really wierd is that POTC was working on my laptop up until a few weeks ago. Heck I was up to lvl 18. I think something happened when the launcher downloaded an update. Can I go back to an old version of POTC some how?

[Eustace the Monk]

Unfortunately, without experiencing the same issue you are having, I cannot acertain what exactly the problem is and need to try touse only that log to determine the issue. If it worked in the past, but does not now, something flaky happened. Before you had the install problem, was there an issue with the program where you needed to uninstall it? It just seems odd that all the files are no longer there. When the updater runs, it only removes the files that it is replacing, it does not delete all of them. Since you have another PC running the game, you might try copying the entire PiratesOnline directory to a CD, then to the laptop. SInce it was working there before, the registry settings and DLLs may still on the PC and it might just work. Good Luck.

Loot Hard!

[bigdaddy]

All the files are gone because I've been through the uninstall / reinstall process. When you uninstall the directory is wiped. When you install It only gives you the launcher. I think the first successful run of the launcher downloads everything else that the game needs. If the launcher crashes, you get an empty directory. Basically the launcher is key to the game running. It seems to control the update and install process.

I don't think I can just copy files from a working machine. I'm sure the uninstall process clears the registry. I think my only hope is to get disney to send me an older version or for them to fix the root problem in a subsequent update to the launcher.

[bigdaddy]

still fighting this with no luck Other things that have not worked:

Install firefox and use that as browser to see if its an ie problem. = same result
install all windows updates = same result
Windows restore back to a time when POTC worked on this laptop = same result
Update direct X = same result
Try other resolutions = same result.

I am really thinking that the launcher was updated and is not compatible with something in my system. However, I can't figure out what it is.

Anyone else running potc on a dell m4300 laptop?

[Eustace the Monk]

I use an XPS 1330 with no problems, but not the same model, so some Dells are working. I've thought of everything I could. Sorry i was unable to help.

[bigdaddy]

FIXED !!!!!

Ok Laptop is back working. One of two changes did it. The updated the install system. I know because I have been installing every few days to check it out. It is definately different. Second thing is that I found a check box titled "automatically configure settings" that was not checked it is under:IE7/tools/internet options/connections/lan settings/" Internet and email worked but was having a problem connecting to FTP site via windows explorer. This fixed it and POTC started working. If you are having same problem, check this.