WARNING: Inventory Glitch Causes Irreversible Damage

[Dark_Pixie]

Disney needs to sort out an inventory restoration system or something, or they are going to have many more angry players on their hands. I'm not too sure, but I think I lost something from my inventory also, that I could buy again, but it was still nowhere to be found, and that could have proved to be a problem if it was something else.

Disney certainly has the power to restore items, so why don't they do so upon request? It really isn't too much to ask to give an item back to a player, or at least reset the quest. If the bug is in the game, and it isn't the player's fault, the player has the right to ask for the item back. I noticed in your conversations that the support representative didn't give any reason for not giving your coat back. It was just 'No.'.

I think Disney should either fix the bug or restore the items. Your argument about any other game giving items back is certainly valid. I assume all they have to do is copy/paste the coat file into your inventory. They transfer characters between accounts, and they also restore characters that have been accidentally deleted, so why can't they restore a missing inventory item, exactly?

I just think the whole situation is ridiculous, and you at least deserve your coat back after all that trouble.

[richfireskull]

Originally Posted by Dark_Pixie

Disney certainly has the power to restore items, so why don't they do so upon request?

my guess is because they are afraid of players who would take advantage of that feature to gain a weapon (i.e. world eater or something) that they never had in the first place, but a coat.....they should have helped Jason.

[Dark_Pixie]

Originally Posted by richfireskull

my guess is because they are afraid of players who would take advantage of that feature to gain a weapon (i.e. world eater or something) that they never had in the first place, but a coat.....they should have helped Jason.

Yes, I suppose they worry that that will happen, but it doesn't really take long to check to see what quests the player requesting a restore has completed, or check their inventory from an earlier date.

[Catherine Ironcutter]

The first person was definitely more helpful...

You know what I do? I take a screenshot of anything I might want back if they get deleted due to a bug or setback. Like my Legendary. I have multiple pictures of it, with my name/email on the official file I would use for such a thing. I heard of someone getting a specific item back like that. Different game though, it was Toontown when that happened, and it was due to a bug.